#434

backend/app/services/counts_export_jobs.rb

@@ -198,7 +198,7 @@ class CountsExportJobs
           state['expires_at'] > Time.current.to_f && HistoryAccess.authorised_artifact?(state))
       if attempt
         return unless state['download_attempt'] == attempt && state['token'] == file_token
-        return unless state['download_status'] == 'pending'
+        return unless ['pending', 'started'].include?(state['download_status'])
 
         state['download_status'] = status if status
       else